Business Administrator - Level 3

The business administrator standard is designed to support individuals in identifying their highly transferable knowledge, skills and behaviours. 

Importantly, it will give you a firm grounding in business-related operations and functional processes, as well as the wider working environment.

As an apprentice completing the business administrator standard you will learn to work independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

Training structure

This learning opportunity is geared towards helping you acquire and develop the appropriate skills, knowledge and behaviours for your job role.

Skills comprise IT skills, planning and organisation skills and project management skills. Meanwhile, knowledge includes knowledge of your organisation and business fundamentals. Finally, the term behaviours covers personal qualities, professionalism and managing performance

How will I be assessed?

You will have a dedicated assessor/ coach to assist you through the completion of the work-based learning, inclusive of the skills and behaviours. Along with your employer, your assessor or trainer will help you work towards the end goal of achieving your End Point Assessment (EPA)

End Point Assessment will commence once your assessor and employer deem you confident in all areas of the apprenticeship programme.

Your End Point Assessment will consist of the following:

  1. Knowledge Test
  2. Portfolio-based Interview
  3. Project/ improvement presentation

Before the EPA takes place, you must also have achieved a level 2 in Maths and English if you do not hold equivalent qualification already.

Information & support

  • You will follow a structured programme of training and development, which includes off-the-job training that may include work-shadowing, offsite visits, and research.
  • Both theory and practice will be covered in detail to give you the knowledge and skills you can take forward to your End Point Assessment (EPA).
  • Internet access both at home and in the workplace will be required in order to access our e-portfolio system.

What can I do with this Apprenticeship?

We expect this qualification to help consolidate you in your job as a multi-skilled and knowledgeable team player who represents a key personnel asset.

Following your successful completion of this apprenticeship you may wish to aim for management-based job opportunities and/or higher education.