Travel Services

Vocational Level 2

This course is offered to students in this learning area and may form an integral part of your study programme. This course may also be available for students who are studying subjects outside of the learning area, although Geography & Tourism students will have priority if the course is oversubscribed.

This course is for you if...

...you are looking to enter the travel industry and want to work for a travel agent or tour operator.

Where can this course lead to?

This course will give you the skills and confidence to apply for work in retail travel agents or will aid your progression in the vocational Level 3 Travel & Tourism qualification.

What will I study on this course?

Travel Services has effectively become the standard examination-based qualification for travel agents. Large organisations and many independent companies accept it as demonstration of the competence levels they expect from their frontline staff.

As prospective sellers of travel arrangements you are required to give advice on insurance, passport and visa regulations and vaccination requirements, as well as have a sound geographical knowledge and excellent customer service skills. This technical certificate will prepare you with these skills to enter the current workplace. 

These qualifications will cover all areas of the travel industry needed by travel agents.

The course will include:

  • World travel and tourism destinations (online test)
  • Principles of customer services
  • Travel planning

Knowledge will be gained together with awareness and understanding of travel agents responsibilities. There will be practical exercises in class to reinforce knowledge gained.

Extended opportunities and enrichment

Knowledge will be gained together with awareness and understanding of travel agents responsibilities. There will be practical exercises in class to reinforce knowledge gained.

Extra costs that might be incurred: students are encouraged to purchase a Columbus World Travel Atlas, approximately £25.00, at the start of the course.


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